I haven’t received the auto-generated email yet. What should I do?
It could take an entire day for the system to fully process each custom URL and send the auto-generated email. Check your Spam or Junk folder for an email from no-reply@fcsuite.com. If it hasn’t arrived within 24 hours, please email info@cfwg.net so that he can manually re-send the information you will need to get up-and-going.
I don’t understand how to navigate the portal. Where can I get help?
You have the option to call or set up a meeting with our staff to go over the portal in more detail. Reach out to our team by calling 770-832-1462.
The URL only worked the first time. How do I return to the portal?
Take note of your username and the password you select and then visit with a new link provided by us.
I’ve lost my password. What should I do?
For security reasons, we do not have the ability to access your password. If you need us to erase your previous password so that you can create a new one, please email Julie Coppinger julie@cfwg.net
